Κολέγιο CITY College
Main Campus, Thessaloniki, Greece
09 November 2016

Successful Business Seminar on Leadership by Chick-Fil-A

A successful business seminar under the title “A pathway to successful leadership: The SERVE leadership programme” presented by Chik-Fil-A managers, took place at the International Faculty’s main campus in Thessaloniki, 31 October 2016.

Participants had the opportunity to discuss with the Chick Fil A team concepts such as the new culture on serving, respect towards customers and the new model of innovation and creativity in building services

For one more year a Chick-Fil-A team - restaurant operators / owners and company managers- visited the International Faculty to present their leadership model, SERVE.  Eight invited speakers from Chick-Fil-A introduced the SERVE model to the participants by elaborating on the following basic elements which form the basis of successful leadership:

  • Seeing and shaping the future. See an opportunity and pursue it aggressively.
  • Engaging and developing others. Encourage participation and instill confidence.
  • Reinventing continuously. Think creatively.
  • Valuing results and relationships. Success is about both of these things.
  • Embodying the values. True leadership is about building and maintaining trust

It is the sixth time for the International Faculty to host the Chick Fil A leadership seminar while closer cooperation is coming in the near future, with Chick-Fil-A managers guest lecturing and internship opportunities at Chick-Fil-A HQ

Prior to the presentation of SERVE a warm up event took place with Anne-Marie Moraitakis, Senior Manager of Community Affairs and Gloria Cox, Senior Supervisor of Community Affairs giving insights on how to “Make your business community friendly”.

Participants had the opportunity to discuss with the Chick Fil A team concepts such as the new culture on serving, respect towards customers and the new model of innovation and creativity in building services.

A successful business seminar under the title “A pathway to successful leadership: The SERVE leadership programme” presented by Chik Fil A managers, took place at the International Faculty’s main campus in Thessaloniki

It is the sixth time for the International Faculty to host the Chick Fil A leadership seminar while closer cooperation is coming in the near future, with Chick-Fil-A managers guest lecturing and internship opportunities at Chick-Fil-A HQ.

The event was organised by the Business Administration and Economics Department (BAED) and the Career, Enterprise and Employability Centre of the International Faculty.

About Chick Fil A

Chick-Fil-A is an American fast food restaurant chain headquartered in the Atlanta suburb of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it has more than 2,000 restaurants, mainly in the southeastern United States.

The company's culture is influenced by its founder Truett Cathy's Southern Baptist beliefs; all Chick-Fil-A restaurants are closed for business on Sunday as well as Thanksgiving and Christmas.

In 2010 Chick-Fil-A took the industry lead in average sales per restaurant, making an average of $2.7 million per restaurant (McDonald's was second with $2.4 million per restaurant). It also features in many top 10 US brand lists.

 

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