Position |
Course Administrator, Humanities Department |
Academic Qualifications |
MA in Marketing, Advertising & Public Relations, University of Sheffield |
Office | 3, Leontos Sofou Street, 5th floor |
Office Hours |
CSD office hours: Monday and Thursday 9:00-17:00 (ext: 118) HumD office hours: Tuesday, Wednesday and Friday 9:00-17:00 (ext: 108)
|
Telephone | 2310 528450 (ext. 108) |
a.kasiara@york.citycollege.eu | |
Skype | natasakasiara1 |
Ms Kasiara’s research experience has focused on the relation between Service Quality, Customer Satisfaction & Customer Loyalty and she has published her work in the European Sport Management Quarterly journal.
Alexandris, K., Dimitriadis, N. & Kasiara A. 2001. The behavioural consequences of perceived service quality: An exploratory study in the context of private fitness clubs in Greece. European Sport Management Quarterly journal 1, (4) 280-299.