Dr Giovanni Oscar Serafini MBA PhD FHEA
Κολέγιο CITY College
Main Campus, Thessaloniki, Greece
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Dr Giovanni Oscar Serafini MBA PhD FHEA

Associate Professor

Academic Position

Associate Professor in Human Resource Management & Organisational Behaviour

Research Associate at the South-East European Research Centre (https://www.seerc.org/)



Academic Qualifications
PhD in Human Resource Management
The University of Sheffield (UK)
Executive MBA
The University of Sheffield (UK) 
Human Resource Management Certificate
Educational Institute of the American Hotel & Lodging Association (USA)
BA in Hospitality Management / Swiss Higher Diploma in Hotel Management
Bournemouth University (UK) / SHMS - IHTTI School of Hotel Management (Switzerland)
Swiss Diploma in Hotel Management 
SHMS - IHTTI School of Hotel Management (Switzerland)
Office 3 Leontos Sofou st • 7th floor •
Office Hours
Open door policy with prior arrangement
Telephone 2310 536 544, 528 450 (ext. 154)
Email gioserafini@york.citycollege.eu
Skype GO Serafini
Linkedin http://gr.linkedin.com/in/goserafini

Dr Serafini is an Associate Professor at the Business Administration and Economics Department. Prior to joining CITY College, University of York Europe Campus, he was a Lecturer in International Business & Management and member of the Management Science and Entrepreneurship Group at the Essex Business School, University of Essex (UK). Moreover, he has a noteworthy industrial background as HR professional with a rich experience of Human Resource Management application in multinational firms operating in the luxury segment of the hospitality industry.
After gathering varied industrial experiences at Disneyland Paris (France) and Munich Park Hilton (Germany) during his earlier studies, Dr Serafini embarked on a Food & Beverage Management training program with Hilton Worldwide in the UK. In 1997 he moved to Greece as Training Manager at Sani Resort (Sani/Ikos Group) and two years later he joined Hyatt Hotels Corporation as Training Manager of Regency Casino and Hyatt Regency Thessaloniki. In 2002 Dr Serafini took over the position of Personnel Manager at the Hyatt Regency Thessaloniki and from January 2008 until November 2013 he held the position of Human Resource Manager in the same property. As a Hyatt trainer, he was part of the Human Resource Management task force teams for the opening of the prestigious Grand Hyatt Dubai (UAE) and Park Hyatt Milano (Italy).
He has contributed research work to The International Journal of Human Resource Management, Human Resource Management Review, International Business Review, and the International Journal of Training and Development. He also authored two book chapters: one in 2018 on Comparative HRM (published by Edward Elgar) and the other in 2023 on International HRM in an Uncertain World (published by Routledge). 
In collaboration with the South-East European Research Centre, Dr Serafini is actively involved in the organisation, planning, and execution of several EU projects as a Research Associate. These responsibilities lead him to cooperate with diverse EU teams to achieve project goals, milestones, and deliverables (see, e.g.: https://tracceproject.eu/en • https://www.moreproject.eu/ • R-Map).
Moreover, Dr Serafini specialises in conducting training programs and lectures on leadership, change management, organisational culture, team dynamics and human resource management in various organisations, both in Greece and internationally. While sharing the latest developments in organizational behavior and human resource management in industry conferences, symposia and forums, Dr Serafini promotes a holistic approach to business management strategies.
Dr Serafini holds a PhD in Human Resource Management from the University of Sheffield (UK), an Executive MBA from the University of Sheffield (UK), and a BA in Hospitality Management/Swiss Higher Diploma in Hotel Management from Bournemouth University (UK) and SHMS - IHTTI (Switzerland). He also completed the Human Resource Management Certificate of the Educational Institute of the American Hotel & Lodging Association (USA). He is member of the Greek People Management Association (GPMA) and speaks Italian, Greek, English, and French.


Dr Serafini's teaching centres on Human Resource Management and Organisational Behaviour related modules at Undergraduate (Bachelors) and Postgraduate Study (Masters) programmes in Thessaloniki (Greece).
He also designs and delivers course modules specialising in Human Resource Management and Organisational Behaviour for The Pan-European Executive MBA, a rigorous, truly international Executive MBA programme leading to two degrees awarded by two distinguished universities: The University of York (UK) and the University of Strasbourg (France).

Research Interests

Human Resource Management • Human Resource Policies and Practices • International and Comparative Human Resource Management • Organisational Behaviour




Please, click HERE to access the list of publications.


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