Dr Giovanni Oscar Serafini MBA PhD FHEA
Κολέγιο CITY College
Main Campus, Thessaloniki, Greece
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Dr Giovanni Oscar Serafini MBA PhD FHEA

Associate Professor

Academic Qualifications
PhD in Human Resource Management
The University of Sheffield, UK
Executive MBA
The University of Sheffield, UK 
Human Resources Management Certificate
Educational Institute of the American Hotel & Lodging Association, USA
BA in Hospitality Management / Swiss Higher Diploma in Hotel Management
Bournemouth University, UK / IHTTI School of Hotel Management, Switzerland
Swiss Diploma in Hotel Management 
IHTTI School of Hotel Management, Switzerland
Office 3 Leontos Sofou st • 7th floor •
Office Hours
 Academic year: 2022-2023, Spring Semester 
   • Mondays: 12:30-13:30
   • Fridays: 15:30-16:30 
Telephone 2310 536 544, 528 450 (ext. 154)
Email gioserafini@york.citycollege.eu
Skype GO Serafini
Linkedin http://gr.linkedin.com/in/goserafini

Dr Serafini is an Associate Professor at the Business Administration and Economics Department. Prior to joining CITY College, University of York Europe Campus, he was a Lecturer in International Business & Management and member of the Management Science and Entrepreneurship Group at the Essex Business School, University of Essex, UK. Moreover, he has a noteworthy industrial background as HR professional with a rich experience of HRM application in multinational firms operating in the luxury segment of the hospitality industry.
After gathering varied industrial experiences at Disneyland Paris, France and Munich Park Hilton, Germany during his earlier studies, Dr Serafini embarked on a Food & Beverage Management training program with Hilton Worldwide in the UK. In 1997 he moved to Greece as Training Manager at Sani Resort and two years later he joined Hyatt Hotels Corporation as Training Manager of Regency Casino and Hyatt Regency Thessaloniki. In 2002 Dr Serafini took over the position of Personnel Manager at the Hyatt Regency Thessaloniki and from January 2008 until November 2013 he held the position of Human Resources Manager in the same property. As a Hyatt trainer, he was part of the Human Resources task force teams for the opening of the prestigious Grand Hyatt Dubai, UAE and Park Hyatt Milano, Italy.
He has contributed research work to The International Journal of Human Resource Management, Human Resource Management Review, International Business Review, and International Journal of Training and Development. In 2022 he co-authored a book chapter on International HRM in contexts of high uncertainties (published by Routledge), while in 2018 he co-authored a book chapter on Comparative HRM (published by Edward Elgar).
Dr Serafini holds a PhD in Management (Human Resource Management) from the University of Sheffield, UK, an Executive MBA from the University of Sheffield, UK, and a BA in Hospitality Management/Swiss Higher Diploma in Hotel Management from Bournemouth University, UK and IHTTI, Switzerland. He also completed the Human Resources Management Certificate of the Educational Institute of the American Hotel & Lodging Association, USA. He is member of the Greek People Management Association and speaks Italian, Greek, English, and French.


  • Human Resource Management 
  • Human Resource Policies and Practices 
  • Organisational Behaviour 
  • Principles of Management
  • Introduction to Hospitality and Tourism Industry
  • Hospitality Services Management

Research Interests

Human Resource Management ♦ Human Resource Policies and Practices ♦ International and Comparative HRM ♦ Organisational Behaviour ♦ Hospitality and Tourism Industry


Please, click HERE to access the list of publications.


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