Ms Natasa Kasiara
Course Administrator, Humanities Department
Course Administrator of ELSU
Course Administrator of Postgraduate Studies, Computer Science Department
| Position |
Course Administrator, Humanities Department |
| Academic Qualifications |
MA in Marketing, Advertising & Public Relations, University of Sheffield |
| Office | 3, Leontos Sofou Street, 5th floor |
| Office Hours |
HumD office hours: Monday, Wednesday and Thursday 9:00-17:00 (ext: 108) CSD office hours: Tuesday and Friday 9:00-17:00 (ext: 118)
|
| Telephone | 2310 528450 |
| Email a.kasiara@york.citycollege.eu | |
| Skype natasakasiara1 | |
Ms Kasiara’s research experience has focused on the relation between Service Quality, Customer Satisfaction & Customer Loyalty and she has published her work in the European Sport Management Quarterly journal.
Alexandris, K., Dimitriadis, N. & Kasiara A. 2001. The behavioural consequences of perceived service quality: An exploratory study in the context of private fitness clubs in Greece. European Sport Management Quarterly journal 1, (4) 280-299.





